The 11 locations (hubs) produce 200 dozen doughnuts per hour, each location has to deliver to 3 routes, from 3 vehicles, a total of 33 vehicles. ![]() Krispy Kreme UK delivers fresh doughnuts daily from the regional Hotlight Stores to coffee bars and kiosks in the local area, including a number of kiosks within Waterloo, Victoria, Paddington and Euston railway stations, targeting commuters travelling to work. The company entered the UK market in October 2003 in London and has since opened Hotlight stores in key cities including Manchester, Leeds, Portsmouth, Birmingham and Bristol, all of which include a unique ‘doughnut theatre’ giving lucky customers the ultimate Krispy Kreme experience. Optimization of Delivery Routes: Lays out the most efficient and quickest path possible to help speed up deliveries.Krispy Kreme UK currently operates 46 stores and has a presence in over 400 cabinets with retail partners including Tesco outlets across the country.It can be done automatically by the tool. Automated Dispatch Management: Helps avoid the hassle of manually allocating delivery assignments by determining which driver is available.Customer History Data: Provides access to information about previous and current deliveries for information such as order ID, tracking number, customer address and name.They can also rate the delivery experience and offer feedback for improvement. Tracking For End Customers: Permits customers to track your delivery vehicles and drivers, allowing them to see where their product is. ![]() Real-time Vehicle Monitoring: Allows you to follow the whereabouts of a vehicle and consumers can see where their packages are at all times due to real-time tracking of vehicles.Comprehensive Dashboard: Lets you oversee all delivery activities in one place, such as new cargo allocation, vehicle and driver tracking, as well as the ability to communicate with your drivers.Be sure your DMS has the following before you invest: Now that you know the benefits of a delivery management system, it’s important to choose the right tools to make the most of it. The more information customers have, the higher their satisfaction with your service. Additionally, automated status updates, especially during delays, and dispatcher routing information can help keep you and your customers continually informed. Enhanced Customer Satisfaction: By using a delivery management system, a company can manage its own delivery operations while creating a personalized customer experience.įor example, the software can provide you with real-time driver tracking data, which can also be shared with the customer.Moreover, drivers and dispatchers are able to directly connect, facilitating communications and real-time route tracking. Effective Driver Management: An efficient DMS can help dispatchers keep better track of drivers, and can move drivers to areas that might require a higher degree of coverage.Ī delivery management system makes it easier to add or withdraw drivers from the system, while recording other important information (such as driver names and vehicle numbers).Using a delivery management system enables you to provide better routing systems, thereby ensuring faster deliveries while taking away the burden from the drivers of figuring out the best route manually. To do this, they must use the quickest and shortest delivery path possible to reach all of their destinations. ![]()
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